Voice - Monday, November 26, 2007
e911 No Joke: Vixxi Funded To Sell Emergency Service To VoIP
We have to count ourselves as among those who under-estimated the hassle of VoIP 411. It really has been a hardship for VoIP companies. Here comes Vixxi Solutions out of Irving, TX which has raised $4M to fix the bug. Vixxi sells e911 solutions to VoIP providers and carriers. Vixxi says it provides 100% geographical coverage in the US, Canada and Puerto Rico. Vixxi is majority owned by Spatial Data. Backers include ComVentures and Trident Capital.
So what's the problem here? Let's say you are kidnapped and make a 911 call via your VoIP line but the bad guy hangs up on you. Your local police don't know where you are to rescue you. Bummer. It's also a bummer for your VoIP provider who is required by law to know where you are. With a service like Vixxi, the e911 emergency-calling system automatically associates a physical address with the calling party's telephone number.
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