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File Sharing - Tuesday, May 12, 2009

Indian Fix My PC Service iYogi Buys Clean Machine

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India's iYogi, which sells remote technical support, has acquired US rival Clean Machine out of Far Hills, NJ. No financial terms were disclosed. iYogi has raised $12.6M from Canaan Partners, SAP Ventures and SVB India Capital.

We have heard mixed reports about iYogi. It sounds good on paper but offering tech support from India to the US is a nightmare - just look at all of the prank calls that are being recorded on YouTube where people are taking advantage of kind iYogi operators. We believe that iYogi felt they needed some US DNA as a consequence of the cultural gap.

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